製造業における顧客対応部門での生成AI活用事例

5/3/2025

生成AIの企業での活用が、大企業中心に実用化段階に入ってきており、顧客対応部門、営業・マーケティング部門、情報システム部門での成功事例が公表されてきています。
日本国内の製造業における顧客対応部署での生成AI活用事例を、各種Deep Researchに徹底的に調査してもらいましたので、ご参照ください。

Use Cases of Generative AI in Customer Support Departments in the Manufacturing Industry

The practical application of generative AI in enterprises has entered the implementation phase, particularly among large corporations. Success stories have been published in customer support, sales and marketing, and information systems departments.
I have conducted an in-depth investigation through various Deep Research sources on the use of generative AI in customer support departments within the Japanese manufacturing industry. Please refer to them.

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